
A Memoir by Bill Vernon
When our landline rang, I rushed away from my just heated breakfast and lifted the receiver, avoiding a second ring that would’ve awakened my wife. Her depression was worsening again as Trump wreaked havoc starting his second term. She needed to sleep soundly to keep her equilibrium, and I needed her as balanced as possible to keep myself sane.
My wife’s doldrums had started with Trump’s first term. She’d mailed letters opposing his election, postcards urging Democrats to vote, and distributed yard signs in town. She’d taken a bus to Trump’s inauguration in DC during the Women’s March. Then the pandemic hit. Then, after three years of isolating ourselves, we’d both caught Covid anyway. By now I had so much to worry about, I always woke up unenthused and troubled.
Seeing “Digestive Specialists” on the display screen, I muttered, “Damn!” The clock on the wall read 8:03. It was still dark outside. I knew these specialists wanted me in for a colonoscopy—I’d been avoiding an appointment for months—but why call so early? Why not text or email? Doctors should be sensitive to patients. I intended to complain.
Nearing my ear, the phone transmitted a flute-like, very feminine voice.
It startled me. “I’m sorry. Could you repeat that?”
“Of course, sir.” The woman identified her employers, asked if I was William, pronounced my surname carefully, and after my yes asked for my “date of birth.” I gave it as numbers, which she repeated. Then she said that I was due for a procedure and my doctor invited me to make an appointment. “Invited?” There was surprising delicacy in that word choice.
Sometime during this short exchange, I’d sat back down on my chair facing my bowl of oatmeal and the dawn glow outside. This woman’s voice was like birdsong penetrating the kitchen windows. Her words were clipped, precise, with syllables rising and falling like poetic meter. Her tone was warm and friendly. Her accent was India Indian.
“Sir, are you there?”
“Yes, I’m here.” Hoping to connect with her more personally, I said, “So you’re referring to doctors in that new office building south of Dayton by Costco.”
“Sir, I do not know Costco or Dayton. Your doctor’s office is on Clyo Road.” She’d said Cleeoh before saying Clyo with a long I as everyone pronounced it.
I nodded. “That’s where I meant. See Clyo ends just northeast of that building on Feedwire Road where Costco is.”
“Thank you, sir. I didn’t know that.”
Well, of course, she wasn’t there. She was sitting in a bank of phones somewhere miles, possibly continents away where other English-speaking Indians answered and made calls.
I said, “Before we go on I’d better tell you that I’d like to talk with a doctor before scheduling a colonoscopy,” omitting that I was afraid my prostate condition might impact a colonoscopy, a fact I deemed inappropriate for her.
“That is no problem, William. Your doctor also wishes to see you before your colonoscopy.”
She’d used my formal first name, but I couldn’t address her similarly. Maybe she would identify herself if I kept up the name game. I said. “What is my doctor’s name? I’ve had different ones over the years and have forgotten who mine is right now.”
“One minute, please, William.” I heard pages turning, then “Rabish Gupta.”
“Will you spell that so I can write it down?”
“Certainly.” She pronounced each letter slowly. “R as in ripe, a as in alpha, b as in beta, i as in in,” and so on.
I in turn repeated what she said for each letter, plus okay, continuing through the last name, then “Thank you.”
“That is my job, William. Now the date.”
I heard noisy movements as she apparently searched printed schedules. Several minutes later she said, “Oh, I see now that your doctor retired. You must pick another one.”
She read off three Indian names.
I shrugged. “I don’t know any of them. Just pick one for me, please, one who’s expert and knows what he’s doing. That’s my main concern.”
“Of course they are all professionals, William. Is Anandi Ganguly all right?”
“Yes, if you think he’s good, then I’ll try him.”
“He is a she, sir.” She said this with a smile in her voice.
It created a vision. With short black hair and wide, dark eyes, wearing a blue and white sari, sitting at a wooden desk, she looked 20-something and was smiling.
I smiled back, ignored my food again, and said, “I will write that down if you will spell her name.”
“Certainly, William. Are you ready?”
So we went letter by letter again, with me repeating and writing each letter, saying each letter’s clarifying guide word, ending each letter and word with “Got it.”
Our back and forth was a call-and-response duet with a flowing rhythm like a waltz. We danced verbally with warm rapport into the actual scheduling of my visit to Anandi Ganguly’s office. I wrote date, time and doctor’s name on scrap-paper to take for re-transcribing the info onto my calendar and my wife’s calendar.
“Can I help you with anything else, William?”
“I can’t think of anything. Thank you for calling and helping me.”
“You’re welcome, William.”
I hesitated, then added, “I’ve enjoyed talking with you.”
“I enjoyed meeting you as well.” She ended the call.
I looked outside. Dawn was bright now. Daffodils were blooming.
My wife startled me, saying, “Who were you talking to?”
I glanced up. She was standing beside me. “I just made an appointment with my proctologist.”
I’d forgotten to keep my voice down to let her sleep.
The clock said 8:20. I’d spent 17 minutes on the phone and hadn’t touched my breakfast, which needed reheating. With memories of the lady’s voice singing to me, I imagined meeting her sometime, somehow, in the future.
***
Writing connects the dots for Bill Vernon. His novel OLD TOWN (Five Star Mysteries) concerns how early American attacks on indigenous inhabitants of southern Ohio affect Americans today. Recently published shorter things include nonfiction at Agape Review, Smoky Blue Literary & Arts, Still Points Arts Quarterly, and fiction at Synkroniciti Magazine, Northwest Indiana Literary Journal, and New Feathers Anthology.
Writing connects the dots for Bill Vernon. His novel OLD TOWN (Five Star Mysteries) concerns how early American attacks on indigenous inhabitants of southern Ohio affect Americans today. Recently published shorter things include nonfiction at Agape Review, Smoky Blue Literary & Arts, Still Points Arts Quarterly, and fiction at Synkroniciti Magazine, Northwest Indiana Literary Journal, and New Feathers Anthology.